Cheryl Strayed is many things; mother, daughter, writer, ex-heroin user and, to make ends meet, an online advice columnist called Sugar.

In the chaos of home, she receives emails from strangers needing help navigating the contradictions of life. Sugar replies with candour, offering her own tough, sweet brand of unadulterated advice which offers healing – and maybe even a few little revolutions. What would you tell someone who is unsure about role-playing as a sexy Santa? Or wants their parents to stop putting each other down? Or the father who feels as dead as his lost son?